Precision Detailing – Terms & Conditions

 

1. Agreement to Terms

 

All bookings made with Precision Detailing are subject to the following Terms and Conditions. By placing a booking, paying a deposit, or instructing Precision Detailing to carry out any service, you confirm that you have read, understood, and agreed to these Terms.

 

Precision Detailing reserves the right to update or amend these Terms at any time. The Terms in force at the time of booking shall apply.

 

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2. Business Status

 

Precision Detailing operates as a UK Sole Trader business.

 

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3. Booking & Deposits

 

3.1 Valeting Services (Online Bookings Only)

 

Online bookings are available for standard valeting services only.

•A £10 deposit is required at the time of booking.

•The deposit secures the appointment and is deducted from the final balance.

•Cancellations with more than 48 hours’ notice will receive the deposit refunded minus transaction fees.

•Cancellations within 48 hours of the appointment will result in loss of deposit.

•Cancellations within 12 hours, missed appointments, or no-shows may be charged the full service price.

 

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3.2 Detailing, Ceramic Coating, PPF, Tinting & Specialist Services

 

These services are not bookable online and require direct confirmation.

•A minimum 20% non-refundable deposit is required to secure detailing, ceramic coating, and PPF bookings.

•Vinyl wrapping may require a higher deposit due to material ordering.

•Deposits are strictly non-refundable due to time allocation, product preparation, and material procurement.

•Bookings are not secured until deposit payment is received.

 

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4. Cancellation & Rescheduling Policy

•A minimum of 48 hours’ notice is required to reschedule.

•Deposits for specialist services remain non-refundable but may be transferred once at management discretion.

•Precision Detailing reserves the right to cancel or reschedule due to safety, weather (for mobile work), illness, or circumstances beyond our control.

 

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5. Vehicle Condition & Pre-Existing Damage

 

Before commencing work, every effort will be made to inspect and document visible defects, pre-existing damage, or areas of concern.

 

However:

•It is not always possible to identify every defect prior to cleaning or correction.

•Precision Detailing is not responsible for pre-existing damage, poor previous repairs, failing paint, lacquer peel, weak trim, degraded plastics, stone chips, or repainted panels.

•The owner must disclose any known issues before work begins.

 

We reserve the right to refuse or stop work if we believe continuing may cause damage.

 

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6. Paint Correction & Detailing Expectations

 

Paint correction significantly improves defects but does not guarantee 100% perfection unless explicitly agreed in writing.

 

Some deeper scratches, stone chips, etching, or defects may remain if removal would compromise clear coat thickness or paint safety.

 

Results vary depending on paint condition, age, and previous repairs.

 

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7. Ceramic Coating Warranty

 

All ceramic coatings supplied and installed by Precision Detailing carry a manufacturer-backed warranty.

•We are fully accredited and authorised installers of the coatings we provide.

•Manufacturer warranties apply subject to their terms and required aftercare.

•Failure to maintain the vehicle correctly may void the manufacturer’s warranty.

•Precision Detailing is not responsible for warranty rejection caused by improper aftercare or third-party interference.

 

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8. Paint Protection Film (PPF)

 

PPF installations carry up to a 10-year manufacturer warranty, subject to product specification.

 

Minor installation tolerances may include:

•Light edge visibility

•Minimal dust contamination within industry standards

•Slight relief cuts where required

 

These do not constitute defects.

 

Warranty claims are subject to manufacturer approval.

 

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9. Window Tinting

 

Window tint installations carry a lifetime manufacturer warranty (product dependent).

 

Small water pockets or haziness may appear immediately after installation and will dissipate during curing.

 

Precision Detailing is not responsible for:

•Pre-existing heated rear screen faults

•Film failure caused by damaged window seals or mechanisms

•Customer interference during curing period

 

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10. Vinyl Wrapping

 

Vinyl wrap services require higher deposits due to material ordering.

 

Wrap durability depends on:

•Underlying paint condition

•Environmental exposure

•Aftercare

 

Vinyl may show natural wear over time and is not a permanent paint substitute.

 

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11. Storage & Vehicle Security

 

Vehicles may remain on site for multiple days.

•Vehicles stored inside the unit are insured.

•Vehicles left in the yard are left at the owner’s risk.

•The premises are secured with gated access and 24/7 internal and external CCTV.

 

Precision Detailing is not responsible for damage or loss outside of proven negligence.

 

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12. Mobile Services

 

For mobile services, customers must provide:

•Access to a working outdoor water supply.

•Access to a safe electrical power source.

 

If conditions are unsafe or unsuitable, work may be rescheduled.

 

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13. Payment Terms

 

Full payment is due upon completion unless agreed otherwise in writing.

 

Failure to pay may result in:

•Retention of vehicle until payment is made.

•Debt recovery action.

•Additional recovery costs being added to the balance.

 

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14. Damage Claims

 

Any alleged damage must be reported in writing within 12 hours of vehicle collection.

 

Precision Detailing will be given the opportunity to inspect and rectify any validated issue.

 

We reserve up to 60 days to resolve any agreed claim either directly or via our insurers.

 

No third-party repairs may be arranged without written consent.

 

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15. Limitation of Liability

 

Precision Detailing shall not be liable for:

•Indirect or consequential losses

•Loss of earnings

•Loss of vehicle use

•Mechanical or electrical failures not caused by negligence

 

Liability shall not exceed the value of the service provided.

 

Nothing in these Terms limits statutory consumer rights under UK law.

 

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16. Photography & Marketing

 

Precision Detailing may take photographs or videos of vehicles for documentation and marketing purposes.

 

We ensure:

•No faces are shown.

•No identifying addresses are visible.

•Registration numbers are obscured unless permission is granted.

 

All images remain the property of Precision Detailing.

 

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17. Force Majeure

 

We are not liable for delays or failure to perform services due to events outside our reasonable control.

 

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18. Governing Law

 

These Terms are governed by the laws of England and Wales.